Service Status
All Systems Operational
All Systems Operational
Site Name
Status
PrivaceraCloud.com
Operational
Site Name
PrivaceraCloud.com
Operational
Access Service Operational
Discovery Service Operational
Encryption Service Operational
Audit Service Operational
Privacera Portal Operational
Maintenance Notes
May 2023
June 6 , 2023 09:30 PM PT – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 8.0.0.1 Release; during this maintenance window all essential services will be up and running.
May 22, 2023 10:15 AM PT – Audit Service is up and running.
May 22, 2023 08:00 AM PT – Audit Service experiencing slowness for a few tenant(s).
May 19, 2023 02:51 PM PT – We experienced increased error rates for PrivaceraCloud tenant services. The issue has been resolved and the service is operating normally.
May 19, 2023 11:30 AM PT – PrivaceraCloud is currently experiencing intermittent issues, which might affect some services. We are working on restoring all services and will provide an update shortly.
May 19, 2023 09:30 PM PT – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.9.0.2 Release; during this maintenance window all essential services will be up and running.
May 12, 2023 06:10 AM PT – Audit Service is up and running.
May 12, 2023 05:46 AM PT – Audit Service experiencing slowness for a few tenant(s).
May 10, 2023 04:30 AM PT – Maintenance has been completed successfully.
May 10, 2023 10:30 PM PT – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.9.0.1 Release; during this maintenance window all essential services will be up and running.
May 09, 2023 08:40 AM PT – Audit service is fully functional.
May 09, 2023 05:43 AM PT – Some customers are experiencing delayed audit display on the portal.
May 02, 2023 03:25 PM PST – Audit Service is fully functional.
May 02, 2023 02:30 PM PST – We are experiencing delays in displaying Audit events for some customers. All events are being captured and will be fully available once the display issue is resolved.
April 2023
April 27, 2023 03:30 AM PT – System improvement activity. all services will be up and running.
April 26, 2023 07:00 PM PT – Audit Service is up and running.
April 26, 2023 04:00 PM PT – Noticed slowness in audit subsystem other services are not impacted.
April 25, 2023 05:20 PM PT – Audit Service is up and running.
April 25, 2023 02:20 PM PT – Noticed slowness in audit subsystem other services are not impacted.
April 19, 2023 08:00 AM PT – maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.8.0.3 (Hotfix) Release; during this maintenance window all essential services will be up and running.
April 13, 2023 11:15 AM PT – maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.8.0.2 (Hotfix) Release; during this maintenance window all essential services will be up and running.
April 12, 2023 03:21 PM PT – Few customers are experiencing usersync issues and the team is working on it to resolve it asap. Will update the status page with progress soon.
April 12, 2023 10:30 AM PT – Access Audit Logs are experiencing slowness in loading latest audits logs
April 11, 2023 10:35 PM PT – maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.8.0.1 Release; during this maintenance window all essential services will be up and running.
March 2023
March 21, 2023 08:30 AM PT – maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.7.0.2 (Hotfix) Release; during this maintenance window all essential services will be up and running.
March 14, 2023 10:30 PM PST – maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.7 Release; during this maintenance window all essential services will be up and running.
March 13, 2023 02:00 PM PST – Audit Service was observed facing an issue that required a service restart. The issue caused delay in loading recent Audits in console which is now catching up post issue rectification.
March 06, 2023 07:00 AM PST – Maintenance has been successfully completed
March 06, 2023 05:30 AM PST – maintenance window has been tentatively scheduled to deploy PrivaceraCloud Release; during this maintenance window all essential services will be up and running.
February 2023
February 27, 2022 05:30 AM PST – maintenance window has been tentatively scheduled to deploy PrivaceraCloud Release; during this maintenance window all essential services will be up and running.
February 20, 2022 10:30 PM PST – maintenance window has been tentatively scheduled to deploy PrivaceraCloud Release; during this maintenance window all essential services will be up and running.
February 13, 2022 09:30 PM PST – maintenance window has been tentatively scheduled to deploy PrivaceraCloud Release; during this maintenance window all essential services will be up and running.
January 2023
January 22, 2022 10:30 PM PST – maintenance window has been tentatively scheduled to deploy PrivaceraCloud Release; during this maintenance window all essential services will be up and running.
January 18, 2022 09:00 PM PST – maintenance window has been tentatively scheduled to deploy PrivaceraCloud Release; during this maintenance window all essential services will be up and running.
January 13, 2022 05:00 AM PST – maintenance window has been tentatively scheduled to deploy PrivaceraCloud Release; during this maintenance window all essential services will be up and running.
December 2022
December 28, 2022 12:00 PM PST – Maintenance has been successfully completed.
December 28, 2022 11:00 AM PST – December 28, 2022 12:00 PM PST – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.4.0.4 Release; during this maintenance window all essential services will be up and running.
December 22, 2022 10:15 AM PST – December 22, 2022 11:30 AM PST – Maintenance has been successfully complted
December 22, 2022 10:15 AM PST – December 22, 2022 11:30 AM PST – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.4.0.3 Release; during this maintenance window all essential services will be up and running.
December 13, 2022 1:00 PM PST – December 13, 2022 1:30 AM PST – Maintenance has be successfully completed
December 13, 2022 1:00 PM PST – December 13, 2022 1:30 AM PST – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.4.0.2 Release; during this maintenance window all essential services will be up and running.
December 12, 2022 11:00 PM PST – December 13, 2022 12:00 AM PST – Maintenance has be successfully completed
December 12, 2022 11:00 PM PST – December 13, 2022 12:00 AM PST – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.4.0.1 Release; during this maintenance window all essential services will be up and running.
December 06, 2022 11:00 PM PST – December 07, 2022 12:00 AM PST – Maintenance has been successfully completed
December 06, 2022 11:00 PM PST – December 07, 2022 12:00 AM PST – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.3.0.4 Release; During this maintenance window all essential services will be Up and Running.
November 2022
November 29, 2022 8:00 AM PST – November 28, 2022 08:20 AM. PST – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.3.0.3 Release; During this maintenance window all essential services will be Up and Running.
November 28, 2022 10:30 PM PST – November 28, 2022 11:00 PM. PST – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.3.0.2 Release; During this maintenance window all essential services will be Up and Running.
November 27, 2022 at 10:20 PM PST – Maintenance has been successfully completed
November 27, 2022 9:50 PM PST – November 28, 2022 10:30 PM. PST – A maintenance window has been tentatively scheduled to deploy PrivaceraCloud 7.3.0.1 Release; During this maintenance window all essential services will be Up and Running.
November 22, 2022 at 4:20 AM PST – Maintenance has been successfully completed
November 22, 2022 at 4:00 AM PST – Maintenance window minor release, All essential services will be running during this window
November 19, 2022 at 8:10 AM PST – Maintenance has been successfully completed
November 19, 2022 at 8:50 AM PST – Maintenance window for Hot-fix with minimal downtime.
November 15, 2022 at 11:00 PM PST – Maintenance window for new features and bug fixes.
November 15, 2022 at 11:00 PM PST – Maintenance window for new features and bug fixes.
November 14, 2022 at 02:00 AM PST – We are planning to do a feature release and may have minimal downtime during the deployment. Check back for updated plans.
October 2022
October 31, 2022 03:00 AM PST – October 31, 2022 04:00 AM PST –Maintenance has been successfully completed.
October 31, 2022 03:00 AM PST – October 31, 2022 04:00 AM PST –Maintenance window for new features and bug fixes.
October 17, 2022 6:44am PT: The Privacera Cloud Service went down and was unavailable. Services and connectivity were restored at 7:41am PT. An incorrect routing configuration was introduced to the system in the attempt to resolve an unrelated connectivity issue, which caused loss of external connectivity to privaceracloud.com.
October 13, 2022 11:00 PM PST – October 13, 2022 12:00 AM PST –Maintenance has been successfully completed.
October 1, 2022 7:30 AM UTC — Maintenance has been successfully completed.
As the current maintenance taking little longer maintenance window is extended to 9AM UTC.
We will be conducting a major upgrade of Privacera Cloud to version 7.0 starting Saturday, October 1st at 2AM UTC. We will make every effort to minimize any downtime during this process, however parts of the system might be unavailable between 2AM and 7AM UTC. We appreciate your understanding and patience during this effort.
Access to Portal might not be available. Some of the data access might be temporarily interrupted depending on the datasource.
Administrative users might not be able to create / update policies. Some end users might have their access to data interrupted.
Audits will continue to be queued and available once the system is fully upgraded
Policies will be in effect, however the policies might not be able to be modified or might be unable to create new policies during the outage.
September 2022
September 6, 2022 11:30 PM PST – Maintenance has been successfully completed.
PrivaceraCloud 4.5.0.3 version – Maintenance window has been tentatively scheduled to deploy hot-fix release and all essential services will be running during this window.
August 2022
August 3, 2022 8:00 PM PST – August 3, 2022 11:30 AM PST – Maintenance has been successfully completed.
August 3, 2022 8:00 PM PST – August 3, 2022 11:30 AM PST
PrivaceraCloud 4.5.0.1 + 4.5.0.2 (release) version – Maintenance window has been tentatively scheduled to deploy a major release and all essential services will be running during this window.
We apologize for cancelling deployment scheduled on August 2, 2022 8:00 PM PST. We will update here with re-schedule timeline with this deployment soon. Thanks for your understanding.
July 2022
July 18, 2022 10 PM PST – July 19, 2022 01:00 AM PST – Maintenance has been successfully completed.
July 18, 2022 10 PM PST – July 19, 2022 01:00 AM PST – Upgrading the cluster.
June 2022
June 29, 2022 10 PM PST – June 30, 2022 02:00 AM PST – Maintenance has been successfully completed.
June 29, 2022 10 PM PST – June 30, 2022 02:00 AM PST
PrivaceraCloud 4.4.0.1 (release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
May 2022
May 01, 2022 9 PM PST – May 02, 2022 02:00 AM PST – Maintenance has been successfully completed.
May 01, 2022 9 PM PST – May 02, 2022 02:00 AM PST
PrivaceraCloud 4.3.0.3 (release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
May 01, 2022 9 PM PST – May 02, 2022 02:00 AM PST – Maintenance has been successfully completed.
May 01, 2022 9 PM PST – May 02, 2022 02:00 AM PST
PrivaceraCloud 4.3.0.2 (release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Apr 04, 2022 10 PM PST – Apr 05, 2022 12:00 AM PST – Maintenance has been successfully completed.
Apr 04, 2022 10 PM PST – Apr 05, 2022 12:00 AM PST
PrivaceraCloud 4.2.1.8 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Apr 04, 2022 1:00 AM PST – Apr 04, 2022 3:00 AM PST – Maintenance has been successfully completed.
Apr 04, 2022 1:00 AM PST – Apr 04, 2022 3:00 AM PST
PrivaceraCloud 4.2.1.4 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
March 2022
Mar 30, 2022 9:30 PM PST – Mar 31 ,2022 11:30 AM PST – Maintenance has been successfully completed.
Mar 30, 2022 9:30 PM PST – Mar 31 ,2022 11:30 AM PST
PrivaceraCloud 4.2.1.5 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Mar 21, 2022 11:30 PM PST – Mar 22 ,2022 1:30 AM PST – Maintenance has been successfully completed.
Mar 21, 2022 11:30 PM PST – Mar 22 ,2022 1:30 AM PST
PrivaceraCloud 4.2.1.3 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Mar 17, 3:30AM PST – PrivaceraCloud 4.2.1.2 (hotfix) version is deployed to fix the visibility issue of usage reports in privaceracloud portal.
Mar 15, 2022 9:10 AM PST – We are having the issue with the Solr service . We are working on it to resolve it. Customers will not be able to see usage reports in privaceracloud.com portal.
Mar 14, 2022 9 PM PST – Mar 15 ,2022 1 AM PST – Maintenance has been completed successfully.
Mar 14, 2022 9 PM PST – Mar 15 ,2022 1 AM PST
PrivaceraCloud 4.2.1.1 (hotfix) version –Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Mar 3, 2022 9 pm PST – Mar 4 ,2022 1 AM PST – Maintenance has been completed successfully.
Mar 3, 2022 9 pm PST – Mar 4 ,2022 1 AM PST
PrivaceraCloud 4.2.0.1 (Release) and 4.2.0.2 (hotfix) version –Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
February 2022
Feb 24, 2022 9pm PST – Feb 25,2022 1AM PST – Maintenance has been completed successfully.
Feb 24, 2022 9pm PST – Feb 25,2022 1AM PST
PrivaceraCloud 4.1.2.1 (hotfix) version –Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
December 2021
December 21, 2021 12:20 AM PST – Maintenance has been completed successfully.
PrivaceraCloud 4.1.0.5 (hotfix-v2) version is deployed.
December 15, 2021 12:20 AM PST – Maintenance has been completed successfully.
PrivaceraCloud 4.1.0.5 (hotfix) version is deployed.
November 2021
November 01, 2021 1:30 PM PST – Maintenance has been completed successfully.
PrivaceraCloud 4.1.0.2 (hotfix) version is deployed.
OCTOBER 2021
October 31, 2021 10:22PM PST – Maintenance has been completed successfully.
October 30, 2021 9PM PST – October 31, 2021 2AM PST
PrivaceraCloud 4.1.0.1(Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
October 23, 2021 2AM PST – Maintenance has been completed successfully.
October 22, 2021 9PM PST – October 23, 2021 2AM PST
PrivaceraCloud – Maintenance window has been tentatively scheduled to update PrivaceraCloud. All the essential services will be running during this window.
October 12, 2021 9 PM PST – Maintenance has been completed successfully.
PrivaceraCloud 4.0.0.2 (hotfix) version is deployed.
October 6, 2021 10 PM PST – Maintenance has been completed successfully.
October 6, 2021 9 PM PST – October 7, 2021 12 AM PST
PrivaceraCloud 4.0.0.1 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a maintenance release and all essential services will be running during this window.
SEPTEMBER 2021
September 13, 2021 9:00PM PST – September 14, 2021 01:00am PST
PrivaceraCloud 3.0.1.1 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a maintenance release and all essential services will be running during this window.
September 3, 2021 09:45 AM PST – Maintenance has been completed successfully.
September 3, 2021 09:15AM PST – September 3, 2021 09:45 AM PST
AUGUST 2021
August 20, 2021 11:00 PM PDT – Maintenance has been completed successfully.
PrivaceraCloud 3.0.0.1(Release) version is deployed.
August 17, 2021 11:51 PM PDT – Maintenance has been completed successfully.
August 17, 2021 10:49 PM PDT – August 17, 2021 11:51 PM PDT
August 20, 2021 10:00pm PST – August 21, 2021 2:00am PST
PrivaceraCloud 3.0.0.1(Release) version is postponed to August 20 2021. All essential services will be running during this window.
August 13, 2021 10:00pm PST – August 14, 2021 2:00am PST (Postponed)
PrivaceraCloud 3.0.0.1 (Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
JULY 2021
July 25, 2021 10:35pm PST – Maintenance has been completed successfully.
July 25, 2021 10:15pm PST – July 25, 2021 10:35pm PST
July 23, 2021 09:00pm PST – Maintenance has been completed successfully.
July 23, 2021 09:00pm PST – July 23, 2021 10:00pm PST
July 12, 2021 11:15pm PST – Site is operational now.
July 12, 2021 9:45pm PST – Site is currently down due to technical issue. Our team is working to resolve this at soonest.
July 6, 2021 1:15am PST – Maintenance has been completed successfully.
July 5, 2021 10:00pm PST – July 6, 2021 2:00am PST
PrivaceraCloud 2.3.0.1 (Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
July 1, 2021 9:30am PST – Maintenance has been completed successfully.
July 1, 2021 9:00am PST – July 1, 2021 10:00am PST
PrivaceraCloud 2.2.0.5 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a maintenance release and all essential services will be running during this window.
JUNE 2021
June 7, 2021 3am PST – Maintenance has been completed successfully.
June 6, 2021 10:00pm PST – June 7, 2021 2:00am PST
PrivaceraCloud 2.2.0.1 (Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
MAY 2021
May 23, 2021 11.10pm PST – Maintenance has been completed successfully.
May 23, 2021 10:00pm PST – May 24, 2021 2:00am PST
PrivaceraCloud 2.1.1.2 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a maintenance release and all essential services will be running during this window.
APRIL 2021
April 30, 2021 12:30am PST – Maintenance has been completed successfully.
Apr 29, 2021 10:00pm PST – Apr 30, 2021 2:00am PST
PrivaceraCloud 2.1.1.1 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a maintenance release and all essential services will be running during this window.
April 17, 2021 12:54am PST – Maintenance has been completed successfully.
Apr 16, 2021 10:00pm PST – Apr 17, 2021 2:00am PST
PrivaceraCloud 2.1.0.1 (Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
April 05, 2021 12:43am PST – Maintenance has been completed successfully.
Apr 04, 2021 10:00pm PST – Apr 05, 2021 2:00am PST
PrivaceraCloud 2.0.0.4 (Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
MARCH 2021
Mar 26, 2021 12:10am PST – Maintenance has been completed successfully.
Mar 25, 2021 9:00pm PST – Mar 26, 2021 1:00am PST
PrivaceraCloud 2.0.0.3 (Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Mar 16, 2021 01:44am PST – Maintenance window has been rescheduled.
Mar 15, 2021 10:00pm PST – Mar 16, 2021 2:00am PST
PrivaceraCloud 2.0.0.1 (Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Mar 14, 2021 11:00pm PST – Maintenance window has been rescheduled.
Mar 14, 2021 10:00pm PST – Mar 15, 2021 2:00am PST
PrivaceraCloud 2.0.0.1 (Release) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
PrivaceraCloud 2.0.0.1 (Release) version – Maintenance window has been re-scheduled to March 14
FEB 2021
Feb 23, 2021 11:00pm PST – Maintenance has been completed successfully.
Feb 23, 2021 08:00pm PST – Feb 23,2021 11:00pm PST
PrivaceraCloud 1.6.0.3 (hotfix) version –Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Feb 17, 2021 03:06pm PST – maintenance has been completed successfully.
Feb 17, 2021 03:00pm PST – Feb 17,2021 3:06pm PST
PrivaceraCloud 1.6.0.2 (hotfix) version –has been applied to fix a connector issue. All other services were up and running during maintenance window.
Feb 13, 2021 02:30am PST – maintenance has been completed successfully.
Feb 12, 2021 11:59pm PST – Feb 13,2021 2:30am PST
PrivaceraCloud 1.6.0.1 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
JAN 2021
Jan 26, 2021 11:30pm PST – Maintenance has been completed successfully.
Jan 26, 2021 08:00pm PST – Jan 26,2021 11:00pm PST
PrivaceraCloud 1.5.0.3 (hotfix) version –Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Jan 19, 2021 09:21pm PST – maintenance has been completed successfully.
Jan 19, 2021 08:00pm PST – Jan 19,2021 10:00pm PST
PrivaceraCloud 1.5.0.2 (hotfix) version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Jan 09, 2021 02:54am PST – maintenance has been completed successfully.
Jan 08, 2021 11:59pm PST – Jan 09,2021 2:59am PST
PrivaceraCloud 1.5.0.1 version– Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
DEC 2020
Dec 24, 2020 12:15am PST – Maintenance has been completed successfully.
Dec 24, 2020 12:01am PST – Dec 24,2020 12:15am PST
PrivaceraCloud 1.4.0.2 version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window.
Dec 11, 2020 12:15am PST – Maintenance has been completed successfully.
Dec 11, 2020 12:01am PST – Dec 24,2020 12:15am PST
PrivaceraCloud 1.4.0.1 version – Maintenance window has been tentatively scheduled to deploy a minor release and all essential services will be running during this window
39300 Civic Center Drive, Suite 140
Fremont CA 94538 USA
510-413-7300
© 2022-2023, Privacera, Inc.
